Frequently Asked Questions
Everything you need to know about how we recover your money — clearly explained.
General Questions
What does Payment Recovery Services do?
We help individuals and businesses recover money owed to them from shipping issues, disputes, tax overpayments, and more.
How do you make money?
We operate on a performance basis — we only earn a percentage of funds we successfully recover.
Do I pay anything upfront?
No. There are zero upfront costs. If we don’t recover money, you pay nothing.
Who can use your services?
We work with individuals, small businesses, and large enterprises.
How do I get started?
Simply request a free audit here: https://paymentrecoveryservices.com/get-started/
Shipping & Logistics
What shipping issues qualify for refunds?
Late deliveries, lost shipments, and damaged goods often qualify for refunds.
Do all carriers offer refunds?
Most major carriers have service guarantees, but they don’t automatically issue refunds.
How far back can you check?
Typically up to several months depending on the provider.
Do I need to file claims myself?
No, we handle the entire process for you.
E-commerce & Purchases
What types of e-commerce refunds do you handle?
Undelivered goods, incorrect charges, return disputes, and delayed resolutions.
Do you work with all marketplaces?
We work with most major platforms and merchants.
Can you help if a dispute was denied?
Yes, we can often reopen or escalate denied cases.
How long do disputes take?
Typically 2–8 weeks depending on the platform.
Finance & Tax
What tax refunds can you recover?
Overpayments, delayed refunds, and unresolved filings.
Do you work with businesses?
Yes, both individuals and businesses.
Is this legal?
Yes, we follow all legal processes and regulations.
How long do tax recoveries take?
Anywhere from a few weeks to a few months.
Payments & Chargebacks
What is a chargeback?
A reversal of a transaction due to dispute or fraud.
Can you recover failed payments?
Yes, we help resolve failed or duplicate transactions.
Do I need bank involvement?
We coordinate with banks when necessary.
What if my claim was rejected?
We can often strengthen and resubmit claims.
Process & Timeline
How long does the audit take?
Usually within 24–48 hours.
How long until I get paid?
Depends on the claim, typically 2–12 weeks.
Will I be updated?
Yes, we provide regular updates on all claims.
Do I need to follow up?
No, we handle everything.